Contact Us — Questions, Corrections & Feedback
Updated: 13 September 2026
We welcome feedback from our readers. Aussie Jack is an independent information resource covering the Australian online casino market, and the notes below explain what we can help with and how to reach us.
What to contact us about
Get in touch if you’d like to:
- Flag an error, outdated detail, or broken link in one of our reviews or guides
- Ask a question about something you’ve read on the site
- Suggest a correction to bonus terms, wagering requirements, or other factual details
- Discuss partnership, advertising, or content collaboration opportunities
- Raise any other editorial query related to our content
How to reach us
Email us at [email protected]. Please include the URL of the page you’re referring to and a brief description of your query — this helps us respond faster and route your message to the right person.
We aim to acknowledge messages within a reasonable timeframe and address genuine corrections as a priority. Response times may vary depending on the volume of enquiries we receive.
A note on bonus and promotional content
Some pages on this site may contain affiliate links. If you follow one of these links and sign up with an operator, we may earn a commission — at no extra cost to you. This never affects the accuracy of our reviews or the ranking of the operators we cover.
Where we discuss promotional offers, we aim to set out the wagering requirements, maximum bet limits while a bonus is active, and expiry dates clearly before you consider claiming anything. If any of this information seems unclear or missing on a specific page, please let us know using the email above so we can fix it.
If you need help with gambling
This is not the right contact for gambling harm support. If you or someone you know is struggling with gambling, please do not email us — reach out to a dedicated support service instead. You can find helplines and resources on our Responsible Gambling page, including information on self-exclusion tools and where to get confidential, professional support in Australia.